Datacom developed a SaaS product with a strong fit for a global market but needed help to scale it. The team faced gaps in defining the go-to-market strategy, roadmap, and investment case. They required clear direction to support leadership and Board decision-making. Datacom engaged an experienced strategy consultant who facilitated and developed the go-to-market strategy. The work covered market analysis, value proposition, business model, an execution roadmap, and an investment case. The consultant delivered the engagement collaboratively with the client team, leadership, and the Board. The leadership team and Board endorsed the go-to-market strategy, investment case, and roadmap. The clarity and direction supported confident entry into a new market. The initiative delivered an incremental step change in SaaS revenue worth approximately $15 million in year-one new revenue.

Westpac struggled with unhealthy feedback loops from teams to the Tribe view. Teams were struggling to control the amount and flow of work, to the point they felt like they were drowning in it. Seeing and understanding the work in progress of their teams was laborious. Westpac required a material reduction in epic cycle time and engaged a partner to deliver a Workflow Uplift solution. The approach built a data-informed method to address the related problems through hands-on training. Teams, service owners, and leaders were upskilled on practices and metrics to improve ways of working and tooling. As a result of implementing Workflow Uplift, Westpac reduced epic cycle time by 42%. Epics delivered quarterly increased 10% and epic efficiency rating increased 10%. Tracking and metrics enabled instant delivery report generation, cutting time to knowledge from 2 weeks to 2 minutes. Twelve months after the engagement, Data Central continued to apply the introduced practices and metrics.