Human Cloud
Login

HelloRache

HIPAA-compliant virtual medical assistants at $9.50/hour flat rate.

FOCUS
HelloRacheHelloRache

Connect Directly With HelloRache

Meet WithActive

Solution Highlights

Performance

Tracking the performance of the solution based on what's most important to you
Medical Office Manager
Review

Medical Office Manager

Medical Office Manager

HelloRache's healthcare VAs are HIPAA-trained and understand medical workflows. Patient communication and scheduling are handled professionally without constant oversight.

Dec 31, 2025
Self Reported
Medical Office logo
Business Case

Reduced Charting Time by 75% and Deployed 7 Healthcare Virtual Assistants

Medical Office

A medical office faced heavy administrative workload that pulled staff away from patient care. Patient communication, appointment scheduling, and back-office tasks created inefficiencies. The team also needed support aligned to healthcare workflows and privacy requirements. The practice implemented healthcare virtual assistants to take over patient communications, scheduling, and administrative duties. The assistants were healthcare-trained and completed HIPAA training to support compliant workflows. The approach provided consistent day-to-day support by working with the same assistant over time. The practice reduced charting time by 75%, enabling clinicians to see more patients and still leave earlier. Another office operated with 7 virtual assistants starting in October 2022 to support its workflow. The program was positioned as a cost-effective staffing model at $9.50 per hour with no contracts and no setup fees.

Key Results
  • 75% reduced charting time
  • 7 virtual assistants deployed
  • 12,000+ successful matches
Save
Source this exact business case
Share
Oct 5, 2024
Self Reported

About HelloRache

Hello Rache provides HIPAA-compliant virtual assistant services for healthcare since 2017. Based in Sierra Vista, Arizona, they offer virtual medical scribes, receptionists, and administrative assistants from the Philippines at a flat $9.50/hour with no contracts. Founded by Dr. Mark Carnett who uses the service in his own practice. Rigorous vetting with registered nurses and medical professionals.

Additional Details

Human Cloud Logo

Human Cloud is a global workforce advisory firm that helps Fortune 500 companies future-proof their workforces through cloud-driven talent solutions. Led by CEO Matthew Mottola and Head of Enterprise Strategy Tony Buffum, the firm has been at the forefront of AI, talent platforms, and enterprise adoption since 2012.

STAY CONNECTED

© 2026 Human Cloud. All rights reserved.

AI Content may contain mistakes and is not legal, financial or investment advice.

© 2026 All rights reserved

Built by our incredible talent cloud of independent designers, developers, and content writers