Encompass Digital Media, one of the UK's leading broadcast technology and media services companies, faced a significant operational challenge ahead of Amazon Prime Video's NBA EMEA season: rapidly building and deploying a large, specialist freelance workforce capable of supporting 30+ live shifts per night across a demanding broadcast schedule. Using Hive 25, Encompass onboarded 40+ vetted broadcast freelancers in under eight weeks with full IR35 compliance documentation in place from day one. Rather than managing individual contracts, timesheets and invoices manually, Encompass's production management team used Hive to book, track and pay their freelance workforce through a single platform. This freed up significant production management time and removed the financial and legal risk of misclassified workers under IR35. The season was delivered without a single compliance incident or operational disruption. Encompass saved approximately £25,000+ versus a traditional agency model, consolidated 40+ individual invoices into a single monthly statement, and maintained full shift coverage across a compressed broadcast calendar with real-time availability visibility.

Redbee managed end-to-end solutions for broadcast and content providers worldwide and needed to coordinate freelancers reliably. Their previous approach relied on a complex network of calls, conversations, and text messages. The process became unwieldy and created unnecessary bureaucracy. This made it harder to ensure the right qualified person arrived for each shift. A freelancer management platform was implemented to simplify and centralize resourcing. Redbee worked with one company for all their resource needs. They created pools of talent with specific skill sets to match different shift requirements. The platform ensured the right qualified person was assigned to each shift, and provided automatic backup if someone became unavailable. Redbee scaled operations for major sporting events and handled around 500 shifts per month. They gained full visibility on spending and simplified shift management through a single system. The new setup saved significant time previously spent on manual freelancer coordination. Faster access to the right talent helped strengthen their competitive advantage.

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