Headspace's legal department faced an overwhelming workload managing enterprise customer procurement processes. With only two full-time in-house attorneys, the team struggled to balance routine contract reviews with strategic legal analysis. Commercial review tasks consumed excessive time, leaving little capacity for higher-level issue spotting and comprehensive legal program oversight. The team implemented flexible, pay-as-you-go supplemental legal support to take over commercial review work. This shifted routine contract review responsibilities off the in-house attorneys. The approach helped the department better allocate time across enterprise procurement needs and higher-level legal analysis. As a result, the in-house team focused more on strategic issue spotting rather than contract details. The department gained a broader perspective on overall legal program oversight. Budget planning shifted work away from traditional law firms and toward this supplemental support. The engagement reported a 100% success rate with quality talent placement.

Cision's legal department faced difficulties managing the balance between routine legal operations and supporting commercial revenue goals. The team needed to handle ever-changing data privacy laws, corporate governance management, and litigation. It also needed to remain responsive to business needs during high-volume periods. Cision implemented a flexible, project-based approach to accessing vetted legal professionals. The solution provided immediate access to specialized talent as needs shifted. It also simplified how the team engaged and managed legal support. Cision converted a temporary commercial counsel hire into a permanent position after a 4-month trial. The team improved agility in workforce management during fluctuating demand. It enhanced operational efficiency through simplified platform management. The department also enabled the development of standardized operating procedures and playbooks.

Recharge needed legal support as a rapidly growing startup with variable workload demands. Brandon Une, the director of legal and first legal hire, required flexible legal resources that could scale with the company’s needs. The team needed to plug gaps in legal coverage without taking on long-term hourly commitments. Recharge implemented an as-needed model using experienced commercial lawyers for commercial contract review and management. This approach provided flexible coverage aligned to shifting workload volume. It also enabled the internal legal function to prioritize strategic initiatives while external support handled routine first drafts. Recharge received support that helped plug gaps in legal coverage as demand fluctuated. The flexible model avoided paying for unused hours while maintaining access to experienced commercial contract support. The legal team stayed focused on strategic work and was successfully supported through a $277M Series B funding.

Udemy's legal department faced an overwhelming workload managing complex, lengthy commercial contracts with business customers. Individual contracts consumed full days or multiple days per attorney. This created bottlenecks that slowed business expansion and sales momentum. Udemy brought in experienced commercial attorneys to handle routine contract work. The additional support helped address the volume and complexity of business customer contracts. This allowed the in-house legal team to redirect attention to higher-priority deals and strategic matters. Udemy progressed more consistently through its contract pipeline. The legal team kept focus on critical contracts while routine work moved forward. The added attorneys contributed commercially-minded support aligned with tech company contracting needs.