Mellow has made it significantly easier for me to work with freelancers who don't have a registered company. In Latvia, handling payments to self-employed individuals without triggering double taxation is typically a bureaucratic nightmare. Mellow takes care of this complexity seamlessly, letting me focus on the work instead of legal paperwork. Another strong point is Mellow's pricing - their margin is very reasonable and fully acceptable for the convenience they provide. I also really appreciate their customer support - they're always fast, responsive, and easy to reach, which gives me peace of mind when handling payments. However, there are some minor UX issues on the platform that could use improvement. The interface isn't always the smoothest or most intuitive, and a few things take more clicks than they should. That said, these are small inconveniences and don't outweigh the value I get from the service. In Latvia, paying freelancers who are not registered as companies is a complicated process involving extra contracts, withholding taxes, and risk of double taxation. Mellow eliminates this complexity entirely by acting as the legal intermediary, handling all tax and compliance issues. This allows me to work with a wider range of talent without legal or accounting headaches, pay individuals quickly and legally without involving my accountant every time, saving both time and administrative stress while ensuring everything is done by the book.

I didn't like the verification process - I uploaded various valid documents but some were rejected. However, what I liked is that the support team verified manually. What I didn't like next is that my preferred mode of payment is wallet, and when I input my mobile money phone number, the system says it's in the wrong names yet it reflects my name as per the uploaded documents. Up to now I'm unable to withdraw my money. It's challenging to withdraw the money despite filling in the correct details.

The platform is easy to navigate. The support team are very helpful and the payment was received much faster than anticipated. It was a fantastic experience with quick and easy payments.

Registration and verification process went easy. In addition, I appreciate the assistance from the support team.

I've been using the service for several months and I'm glad to find them. The pros include responsive support that proactively tries to help - if there's an issue, they'll message you about it. They have fast deposit processing and a user-friendly interface. I particularly appreciate the instant withdrawals to card - last time I checked, it took 40 seconds from clicking 'Withdraw' to the money arriving in my card.