Beechwood Doughnuts, a busy bakery in St. Catharines, Ontario, faced substantial challenges with its manual scheduling system. Keeping track of staff schedules using paper was not only tedious but often resulted in communication mishaps, as co-founder Tayler Book expended considerable time to communicate and adjust shifts. The inefficiencies were particularly highlighted during the peak of customers lining up to purchase their popular gourmet doughnuts. To address these scheduling inefficiencies, Beechwood Doughnuts adopted 7shifts, a digital scheduling tool, which drastically transformed their operational workflow. By utilizing digital templates and communication tools, Tayler was able to efficiently manage staff schedules, improve communication with her team, and cut down on the cumbersome task of constantly updating paper rosters. This transition not only simplified scheduling but also integrated seamlessly with their existing systems like Quickbooks for payroll. As a result of implementing these digital solutions, Beechwood Doughnuts successfully saved over 5 hours per week on scheduling alone. With the newfound time savings, the management was able to focus on other operational aspects, which significantly contributed to their production efficiency, allowing the bakery to craft over 10,000 doughnuts weekly. This operational upgrade has poised them to meet the evolving demands of the post-COVID market, especially in terms of pre-order and delivery expansion.

Canyons Fresh Grill, a staple in Woodstock, Georgia, faced challenges with their existing scheduling platform due to lack of regular updates and efficient labor management. As a family-owned restaurant with a long-standing presence in the community, they needed a solution to better manage their workforce and adapt operations to meet changing demands without compromising service or employee satisfaction. To address these issues, Canyons Fresh Grill implemented 7shifts, a labor management platform that integrates with their existing CAKE Point of Sales system. This integration allowed the restaurant to utilize historical sales data for improved scheduling accuracy. Furthermore, they employed 7tasks, a task management solution, to streamline task completion and daily operations. Additionally, the team benefited from 7shifts' communication tools, which replaced traditional pre-shift meetings with instant announcements and enhanced staff coordination. The adoption of 7shifts resulted in a 15% reduction in labor costs by enabling precise scheduling and preventing unnecessary shifts. Canyons saw improved staff accountability through task management and more efficient communication, leading to an overall increase in team engagement and productivity. This transformation positioned Canyons for future growth, including prospective franchising endeavors, with 7shifts as a pivotal component of their operational strategy.

Pita Way faced the challenge of managing over 100 employees across 10 rapidly expanding locations efficiently. Before implementing 7shifts, scheduling was done manually, which was time-consuming and prone to errors, especially during the COVID-19 pandemic when store closures and staffing changes were frequent. The manual task management approach also hindered their ability to maintain consistency and accountability across all stores. 7shifts was implemented as a solution to streamline employee scheduling and task management. This platform allowed Pita Way to move from paper checklists to digital task management, improving accountability and efficiency. The use of features like shift swaps and task templates enabled better team communication and helped maintain high standards across all locations with ease. As a result, Pita Way effectively reduced their labor cost percentage from 32% in January 2020 to 23% in April 2021, a 9% improvement. They also completed 36,000 tasks since adopting the 7shifts platform, indicating a high level of operational efficiency. The new system fostered a culture of accountability and competition among the 108 employees, leading to improved performance and customer experience.

Kaldi's Coffee faced the challenge of efficiently managing schedules and communications for over 150 team members across 13 locations. As the company expanded, maintaining optimal labor costs and ensuring smooth operations became increasingly complex. Traditional scheduling methods were not equipped to handle the multilayered needs of their diverse and growing teams, especially given fluctuating sales and labor hours. To address these challenges, Kaldi's Coffee implemented the 7shifts team management platform. This solution enabled them to schedule staff more effectively by tracking sales per labor hour and making data-informed adjustments. The platform's easy-to-use interface allowed team members to be trained within 30 minutes, aiding in the adoption across multiple locations. Additionally, the system provided tools for enhanced team communication via announcements and the shift pool function, which facilitated shift swaps and availability management. The adoption of 7shifts led to a significant 4% reduction in labor costs at Kaldi's Coffee. The company maintained an average labor cost percentage of 20-26%, even during the pandemic. With the use of sales per labor hour metrics, they kept sales in the range of $43-55 per labor hour without any decrease in efficiency or productivity. Enhanced communication through regular announcements ensured that all team members were informed and engaged, contributing to the robustness and growth of the company.

National Coney Island faced challenges with manual staff scheduling across its 16 locations. Each store had its own method, which often involved pen and paper, Excel, or corkboards. This process consumed two to three hours of weekly managerial time, detracting from essential customer interaction and operational duties. The manual system was not resonating with the younger, tech-savvy workforce. To address these issues, National Coney Island initially implemented HOTSCHEDULES, but the adoption was low, with only a third of the stores using it effectively. The implementation process was costly, complex, and time-consuming, requiring two full days of training for managers. Subsequently, National Coney Island switched to 7shifts for its user-friendly interface and rapid integration, which aligned seamlessly with their existing systems. The transition to 7shifts resulted in 75% of the stores adopting the software immediately, streamlining scheduling processes across all 16 locations. Managers saved countless hours, enabling them to refocus on customer service. The ease of communication provided by the software's mobile app eliminated the need for texts and phone calls, with shift offerings and swaps occurring smoothly. Consequently, the entire brand experienced more connected and engaged staff who were better informed through streamlined communication channels.

Bar 404, a speakeasy-style cocktail bar, faced challenges managing back office tasks while aiming to wow their customers. Rohit Sharma, the GM and operating partner, needed a solution to reduce the time spent on administrative work, allowing the team to focus more on excellent customer service. The goal was to streamline operations without compromising the unique experience they provided to their patrons. To address this challenge, Bar 404 implemented 7shifts for workforce management and Lightspeed for their point-of-sale system. These solutions helped automate and simplify various operational tasks. The systems provided Sharma with crucial reports and significantly sped up processes such as updating the menu. The new tools not only allowed for smarter scheduling but also helped make the employees' work easier, thereby enhancing customer interactions. As a result, Bar 404 effectively saved between $500 and $600 weekly by using 7shifts for scheduling, which contributed positively to their bottom line. This financial benefit, coupled with improved efficiency, enabled the staff to dedicate more time to customer service, ensuring a memorable experience for their guests. The integration of these systems transformed their operational effectiveness, aligning with their primary goal of customer satisfaction.

Chulita, a restaurant serving Oaxacan cuisine in Venice, California, faced significant scheduling challenges due to its non-traditional management structure. Without designated managers, lead servers had multiple responsibilities, creating a communication bottleneck that made scheduling a 'nightmare'. There was dissatisfaction among staff when requesting time off, which affected overall morale in the restaurant. The implementation of 7shifts helped Chulita streamline its scheduling process, making it more efficient and less time-consuming. The ability to see real-time overviews of labor costs and revenue allowed for better staffing decisions. Staff could submit availability and vacation requests through the app, alleviating concerns about time off. As a result of using 7shifts, Chulita completed 8,210 tasks from April 2022 to January 2023, averaging 821 tasks monthly. The use of 7shifts improved task management, leading to a better work-life balance for staff, as they could plan vacations with greater confidence. This operational efficiency allowed the team to focus on expansion projects, poised to bring in additional revenue.

Bobe's Pizza, a family-run QSR in Southern Illinois and Indiana, operated five locations with around 100 employees. They faced challenges in managing employee schedules, finding coverage for shifts, and maintaining effective communication across their locations. The traditional pen-and-paper method of scheduling became impractical as the number of locations grew, increasing the complexity of workforce management. To address these issues, Bobe's Pizza implemented 7shifts, a scheduling and communication app that allowed employees to access schedules from anywhere, swap shifts, and communicate with team members easily. The app required minimal training for managers, enabling a swift transition from manual processes to digital operations. The implementation of this tool helped streamline processes, making scheduling and records management significantly easier for the management team. As a result of adopting 7shifts, Bobe's Pizza enhanced their scheduling accuracy and operational efficiency. The application provided features such as real-time sales tracking and labor cost forecasting through integration with Toast POS, allowing better labor management decisions. Employee retention improved significantly, with many staff members staying for two to three years, well above the industry average. The use of 7shifts also facilitated faster onboarding and improved team communication, crucial for maintaining a connected and satisfied workforce.

Hugo's, a well-known restaurant in West Hollywood, faced challenges with outdated bookkeeping practices and manual scheduling, which were not suitable for their staff predominantly made up of performers and artists. The need for modernized operations pushed them to seek tools that would integrate seamlessly with their existing systems, particularly the newly adopted Toast POS. The goal was to find a scheduling solution that would streamline their processes, improve efficiency, and better manage their expanding team of employees who frequently needed last-minute shift changes. To tackle their operational challenges, Hugo's implemented 7shifts, a platform that facilitated more efficient scheduling. This adoption allowed Hugo's to save three to four hours weekly on scheduling at each location, amounting to eight hours saved overall. The integration with Toast POS further improved operational efficiency as managers could now compare labor projections against actual costs. The use of role-specific messaging and announcement features in 7shifts enabled robust communication among staff, significantly enhancing team engagement and responsiveness. The results of integrating 7shifts were remarkable for Hugo's. They achieved a 12% reduction in labor spend while also realizing a 21% increase in labor productivity in their first year of use. Furthermore, Hugo's maintained their labor spend under 27% quarterly, and the management experienced an 81% rise in team communication. The platform also streamlined shift swaps, with an average of 27 swaps approved monthly, and optimized administrative tasks with 563 logbook entries processed each month, supporting faster and more effective managerial operations.