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Bank of Montreal (BMO) managed a large external workforce that included contingent workers, consultants, and outsourced service providers. Workforce onboarding, data management, and reporting were fragmented across multiple systems. This fragmentation created tens of thousands of manual transactions annually and required manual reconciliations that consumed significant time. BMO deployed a resource tracking system in 2022 to centralize management of its external labor. The implementation consolidated onboarding and workforce data into a single approach for improved visibility and reporting. It also supported real-time headcount tracking to strengthen workforce governance. As a result, BMO eliminated 100,000 manual transactions annually. The organization saved 20+ hours per month previously spent on reconciliation. BMO also achieved real-time headcount tracking and improved data quality to support workforce governance.

Thermo Fisher Scientific needed to modernize contingent workforce management across a complex, global environment. The company had multiple acquired programs and legacy systems that needed consolidation and connection. It also required continuity in existing invoice processes while improving visibility through reporting. In 2021, Thermo Fisher Scientific transitioned to a new VMS to support modernization. The implementation integrated the VMS with HRIS and e-procurement systems. It also consolidated acquired programs and connected with legacy systems from company acquisitions to unify operations. The transition was delivered without disruption to existing invoice processes. Reporting capabilities were improved to support weekly insights. Mass integration errors were reduced significantly, contributing to enhanced operational efficiency and ongoing annual savings.