Care XM
The trusted triage partner for home-based care - over 2 million patient calls annually.
Care XMConnect Directly With Care XM
Solution Highlights
Products
Medical Answering
24/7 medical answering service with automated voice assistant supporting 100+ languages and live patient care advocates for after-hours support.
Automated voice assistant (100+ languages)
Customizable call flows
Intelligent escalation routing
Pricing
Nurse Triage
Clinical triage support for home health and hospice organizations with licensed RN staff, EMR integration, and 24/7 coverage including AI-powered decision assistance.
20+ EMR integrations (Epic, Netsmart, WellSky)
24/7 coverage including weekends/holidays
Licensed RN staff with 2+ years experience
Pricing
Performance
Practice Owner
Practice Owner
Care XM's nurse triage and medical answering services give our patients 24/7 access. Registered nurses handle after-hours calls professionally and patients feel well-cared for.
Implemented 24/7 nurse triage and medical answering services
Medical Practice
A medical practice deployed Care XM's nurse triage and medical answering services to provide 24/7 patient support. Registered nurses handle after-hours calls while trained agents manage appointment scheduling and patient inquiries.
- 24/7 nurse triage
- Medical answering service
- Improved patient access
About Care XM
CareXM is a triage and patient engagement platform for home-based care. Based in Nashville, they handle 2+ million patient calls annually with average answer time under 35 seconds. Serves hospice, home health, and hospitals with nurse triage, patient engagement, and 24/7 medical answering. EMR integration with Epic, MatrixCare, WellSky.
Additional Details
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