Fujitsu
Global IT services company with Gartner recognition across multiple categories
FujitsuSolution Highlights
Performance
Anonymous
Anonymous • Technology Leadership
Fujitsu's managed services have been instrumental in our mainframe modernization. Their expertise in legacy systems combined with modern cloud capabilities is unmatched.
30-Point NPS Increase
Fujitsu Europe
From 2020 to 2024, Fujitsu Europe implemented a comprehensive customer experience transformation program for their core ICT business, resulting in a nearly 30-point increase in Net Promoter Score for core ICT services and a 42-point NPS increase for digital transformation services.
- 30-point NPS increase (ICT)
- 42-point NPS increase (digital)
- Strong account performance
791% ROI and $5.1M Value
Australian Enterprise
An Australian enterprise that originally engaged Fujitsu to help retire ServiceNow now has ServiceNow at the center of their digital transformation journey. Through Fujitsu's CASE practice, the engagement unlocked more than 100,000 hours of productivity and delivered $5.1 million in additional ROI.
- 791% average realized value
- $5.1M additional ROI
- 100,000+ hours productivity unlocked
Qualifications
Certifications
Enterprise requirements certified by Human Cloud or third party providers
Features
Category
General category of the solution.
About Fujitsu
Fujitsu is a Leader in Gartner Magic Quadrant for Outsourced Digital Workplace Services and Visionary in Data Center Outsourcing. ServiceNow partnership delivers 791% ROI with $5.1M additional value. Customer experience transformation achieved 30-point NPS increase. Operates in 70+ countries with 41 language support.
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