Human Cloud
Login

Shiftkey

Healthcare workforce technology platform connecting facilities with independent nursing professionals through SAMI scheduling integration

FOCUS
ShiftkeyShiftkey

Solution Highlights

Performance

Tracking the performance of the solution based on what's most important to you
Delmar Gardens logo
Business Case

Delmar Gardens slashes agency hours and boosts employee utilization with SAMI

Delmar Gardens

Founded in 1965, Delmar Gardens provides healthcare services to over 4,000 seniors across Missouri, Kansas, Georgia, Nebraska, Illinois and Nevada. The organization struggled to meet resident care needs without external workers and found their local staffing agency could no longer meet their needs. After implementing SAMI, which connects ShiftKey to OnShift workforce management software, Delmar Gardens created a modern, flexible workforce using tools like Favorites to re-engage trusted professionals and Admin Assist for automated scheduling.

Key Results
  • 239% increase in employee shift requests
  • 90% reduction in unfilled shifts
  • 71% decrease in agency usage
Save
Source this exact business case
Share
Sep 5, 2025
Self Reported
Delmar Gardens logo
Business Case

Slashes agency hours and boosts employee utilization

Delmar Gardens

Founded in 1965, Delmar Gardens provides healthcare services to over 4,000 seniors across Missouri, Kansas, Georgia, Nebraska, Illinois and Nevada. The organization struggled to meet resident care needs without external workers and found their local staffing agency could no longer meet their needs. After implementing SAMI, which connects ShiftKey to OnShift workforce management software, Delmar Gardens created a modern, flexible workforce using tools like Favorites to re-engage trusted professionals and Admin Assist for automated scheduling.

Key Results
  • 239% increase in employee shift requests
  • 90% reduction in unfilled shifts
  • 71% decrease in agency usage
Save
Source this exact business case
Share
Sep 5, 2025
Self Reported
Quality Center for Rehabilitation and Healing logo
Business Case

Center cuts three agencies while improving satisfaction

Quality Center for Rehabilitation and Healing

Quality Center for Rehabilitation and Healing, a CareRite Center in Lebanon, Tennessee with 280 residents and 315 employees, adopted SAMI to support their mission of providing genuine care in a state-of-the-art environment. Schedule visibility transformed from paper-scheduling to a cross-departmental system providing insight into agency usage, employee hours, and scheduling gaps. With access to the ShiftKey marketplace, they cut agency usage and filled more shifts with their own employees.

Key Results
  • 70% reduction in agency usage
  • 50% less time managing the schedule
  • 20% increase in employee-filled shifts
Save
Source this exact business case
Share
Dec 9, 2024
Self Reported
Quality Center for Rehabilitation and Healing logo
Business Case

Quality Center cuts three agencies while improving satisfaction

Quality Center for Rehabilitation and Healing

Quality Center for Rehabilitation and Healing, a CareRite Center in Lebanon, Tennessee with 280 residents and 315 employees, adopted SAMI to support their mission of providing genuine care in a state-of-the-art environment. Schedule visibility transformed from paper-scheduling to a cross-departmental system providing insight into agency usage, employee hours, and scheduling gaps. With access to the ShiftKey marketplace, they cut agency usage and filled more shifts with their own employees.

Key Results
  • 70% reduction in agency usage
  • 50% less time managing the schedule
  • 20% increase in employee-filled shifts
Save
Source this exact business case
Share
Dec 9, 2024
Self Reported
Harbor House Ministries logo
Business Case

Harbor House Ministries increases shifts filled by employees with SAMI

Harbor House Ministries

Founded in 2004 by families of adults with multiple disabilities, Harbor House Ministries provides individualized residential care for adults with complex needs. When an agency they had been using unexpectedly stopped operating in their area, they adopted SAMI. The platform helped them find reliable independent professionals their staff loves working with while prioritizing their own employees for open shifts.

Key Results
  • 15% increase in employee hours
  • 90% employee satisfaction
  • Reduced staff burnout
Save
Source this exact business case
Share
Oct 14, 2024
Self Reported
Harbor House Ministries logo
Business Case

Increases shifts filled by employees

Harbor House Ministries

Founded in 2004 by families of adults with multiple disabilities, Harbor House Ministries provides individualized residential care for adults with complex needs. When an agency they had been using unexpectedly stopped operating in their area, they adopted SAMI. The platform helped them find reliable independent professionals their staff loves working with while prioritizing their own employees for open shifts.

Key Results
  • 15% increase in employee hours
  • 90% employee satisfaction
  • Reduced staff burnout
Save
Source this exact business case
Share
Oct 14, 2024
Self Reported
LECOM Institute for Successful Living logo
Business Case

LECOM Institute reduces unfilled shifts by 80% across 4 senior care facilities

LECOM Institute for Successful Living

LECOM Institute for Successful Living operates four senior care centers in Northern Pennsylvania, offering 400 residents a full continuum of care from independent living to skilled nursing. Before SAMI, disjointed paper scheduling made it impossible to track workforce needs or use external workers effectively, while unfilled shifts required them to cap their census. SAMI transformed their scheduling from chaos to clarity, enabling better planning, more efficient employee scheduling, and accurate PRN reporting.

Key Results
  • 80% reduction in unfilled shifts across 4 facilities
  • 27% census increase in one community
  • 26% increase in employee shift requests
Save
Source this exact business case
Share
Aug 29, 2024
Self Reported
LECOM Institute for Successful Living logo
Business Case

Unfilled shifts by 80% across 4 senior care facilities

LECOM Institute for Successful Living

LECOM Institute for Successful Living operates four senior care centers in Northern Pennsylvania, offering 400 residents a full continuum of care from independent living to skilled nursing. Before SAMI, disjointed paper scheduling made it impossible to track workforce needs or use external workers effectively, while unfilled shifts required them to cap their census. SAMI transformed their scheduling from chaos to clarity, enabling better planning, more efficient employee scheduling, and accurate PRN reporting.

Key Results
  • 80% reduction in unfilled shifts across 4 facilities
  • 27% census increase in one community
  • 26% increase in employee shift requests
Save
Source this exact business case
Share
Aug 29, 2024
Self Reported

Qualifications

Certifications, badges, customers, and features that qualify this solution

Certifications

Enterprise requirements certified by Human Cloud or third party providers

HC Enterprise MSA
HC Enterprise MSA

Features

Enterprise Grade
Self Service
Vetted Talent

Focus Areas

Specialized areas the solution focuses on. The best solutions specialize in niches across skillsets, functions, industries, regions, and more.

Healthcare
Nursing
On-Demand
Per Diem
Shift Work
Staffing

Category

General category of the solution.

Talent Platforms

About Shiftkey

ShiftKey is a healthcare workforce technology platform that connects healthcare facilities with independent nursing professionals (CNAs, LPNs, RNs) for per diem and PRN shifts. Their flagship product SAMI (Shift Assignment and Management Integration) integrates with OnShift workforce management software to help facilities reduce agency usage, increase employee utilization, and fill shifts efficiently. Key features include Favorites for re-engaging trusted professionals, Admin Assist for automated scheduling, and real-time visibility into usage data and trends. Serves skilled nursing facilities, senior living communities, and healthcare organizations across the US.

Additional Details

Customer Regions
US
Industries
Healthcare
Network Size
10,000 - 50,000
Business Model & Pricing
Commission
Human Cloud Logo

Human Cloud is a global workforce advisory firm that helps Fortune 500 companies future-proof their workforces through cloud-driven talent solutions. Led by CEO Matthew Mottola and Head of Enterprise Strategy Tony Buffum, the firm has been at the forefront of AI, talent platforms, and enterprise adoption since 2012.

STAY CONNECTED

© 2026 Human Cloud. All rights reserved.

AI Content may contain mistakes and is not legal, financial or investment advice.

© 2026 All rights reserved

Built by our incredible talent cloud of independent designers, developers, and content writers