Supportwave
The Tech Skills You Need, When You Need Them.
SupportwaveSolution Highlights
Products
SupportDesk
Custom turn-key IT Help Desk support platform combining dedicated IT support technicians, telephony integration, software platform, reporting, and call recordings. Delivered in under 10 days with 24/7 global coverage.
Delivered in under 10 days
24/7 global timezone coverage
Voice platform & API integration
Pricing
SupportFLEX
Flexible workforce solution enabling businesses to scale development and IT teams on-demand. AI-powered talent matching delivers pre-verified tech talent within days for short-term projects, long-term roles, or embedded team positions.
AI-powered talent matching in days
30-day notice period flexibility
Full HR management (screening, onboarding, payroll)
Pricing
SupportGo
On-demand IT support portal enabling businesses to manage support tickets, projects, SLAs, and communicate directly with tech support engineers through a unified platform. Access global on-site support across 7,000+ locations or 24/7 remote support.
7,000+ global on-site locations
24/7 remote support (~1 min response)
1-4 hour SLA on-site response
Pricing
White Label IT Support
White-label IT support solution for MSPs and businesses to deliver seamless on-site and 24/7 remote support under your own brand, leveraging Supportwave's global technician network with customizable branding and pricing.
Full white-label branding
Global on-site & 24/7 remote support
Integrated ticketing system
Pricing
Performance
Around the Clock Support
Delivering 24/7 technical support coverage for critical operations.
- 24/7 technical support coverage
- Critical operations continuity
- Global timezone coverage
VerifiedHuman Cloud Verification ensures that the listed end customer is verified. It's used across kudos, customers, and business cases, and performed by Human Cloud. Think about it like a background check.
Full-Time Outsourced Engineers
Providing dedicated full-time engineering resources through outsourcing.
- Dedicated full-time resources
- Reduced operational overhead
- Access to specialized engineering skills
VerifiedHuman Cloud Verification ensures that the listed end customer is verified. It's used across kudos, customers, and business cases, and performed by Human Cloud. Think about it like a background check.
Quick Deployment of Skills to Remote Locations
Rapidly deploying skilled professionals to remote and challenging locations.
- Rapid deployment to remote locations
- Access to challenging geographic areas
- Skilled professionals on-demand
VerifiedHuman Cloud Verification ensures that the listed end customer is verified. It's used across kudos, customers, and business cases, and performed by Human Cloud. Think about it like a background check.
Smart Hands for Data Centre SLA Support
Providing skilled technical support to meet data centre SLA requirements.
- Data centre SLA requirements met
- Skilled on-site technical support
- Rapid response capabilities
VerifiedHuman Cloud Verification ensures that the listed end customer is verified. It's used across kudos, customers, and business cases, and performed by Human Cloud. Think about it like a background check.
How a Fast-Growing Martech Startup Built Its Dev Team in a Week
A martech startup rapidly assembled a complete dev team.
- Dev team assembled in 1 week
- Complete development capabilities
- Startup-friendly engagement model
VerifiedHuman Cloud Verification ensures that the listed end customer is verified. It's used across kudos, customers, and business cases, and performed by Human Cloud. Think about it like a background check.
Efficient Dev Team Scaling
Efficiently scaling development teams.
- Rapid team scaling capability
- Flexible resource allocation
- Reduced hiring timelines
VerifiedHuman Cloud Verification ensures that the listed end customer is verified. It's used across kudos, customers, and business cases, and performed by Human Cloud. Think about it like a background check.
Anonymous
Anonymous • Project Management
I just wanted to convey how impressed we are with the quality of our head engineer. So much so, that we want him to be the engineer to oversee all the remaining installs throughout Europe.
Anonymous
Anonymous • IT Leadership
Supportwave has been precisely what we needed - a true extension of our IT department...seamlessly integrated as valued team members, enhancing our internal capabilities while reducing costs.
Client Representative
Client Representative • Client Representative
Supportwave has been the closest thing we could get to internal hiring, minus all the headaches and roadblocks. Within just two days, they provided us with developers who had specialized skills tailored to our crypto and fintech environment. The entire process was the smoothest we've experienced by far. The developers exceeded our expectations in performance and saved us significant time and money.
Qualifications
Customers
Badges
Performance across Human Cloud, as measured by company interest, kudos, and business case success.
Certifications
Enterprise requirements certified by Human Cloud or third party providers
Features
Focus Areas
Specialized areas the solution focuses on. The best solutions specialize in niches across skillsets, functions, industries, regions, and more.
Category
General category of the solution.
About Supportwave
Supportwave transforms enterprise tech hiring by combining AI precision with human expertise. We deliver pre-vetted software developers and IT engineers at speed - often within just 48 hours.
Additional Details
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Human Cloud Verification ensures that the listed end customer is verified. It's used across kudos, customers, and business cases, and performed by Human Cloud. Think about it like a background check.
