
World's largest freelance marketplace connecting millions of businesses with independent professionals.
UpworkFor starting out
Upwork’s global freelance marketplace
Access to AI-powered features
Collaboration and project tracking tools
For growing
Instant access to pre-vetted top 1% of talent
Uma Recruiter
Teams controls

Ken Circeo • Creative Director, Office Video and Production Team
I've been with Microsoft for more than 20 years and I can divide those 20 years into several different eras. We're currently in the freelance era. I can easily say that the freelance era and working with Upwork has been the greatest change, particularly with regard to production and budget. It's been a positive experience for my team and has become part of the workflow across different departments. Our experience with the freelance economy and Upwork has given us the basis for continual production in the future and even larger scaling of our team and department within Microsoft.

David Barnes • Head of Marketing
I'm a big proponent of Upwork because it has definitely opened up opportunities and skill sets that we'd otherwise not be able to readily get. The cost savings from contracting talent outside of the U.K. are significant. Hiring a 3D animator through Upwork, for instance, saves us 85% compared to an agency. The efficiency gains from working in different time zones are massive. It's always nice to come back to work in the morning and see their tasks completed.

Carol Taylor • Director Content Experience
One of the biggest advantages of utilizing freelancers is finding a great variety of talent with different skills. And bringing on new talent quickly as our needs change.

Bryan Goltzman • Owner
Using Upwork is such a no-brainer in terms of the cost and the work that we can accomplish. I'm such an Upwork evangelist that I often talk to other businesses about using the platform to find global talent. Why limit your search to candidates who can commute to your office when you can work with the best person for a project from anywhere in the world? The quality talent is so high that for a long time, the only people that had master's degrees in our company were people we contracted on Upwork.

Gabriel Richman • Founder and CEO
The safety features are nice, but what really builds our confidence in Upwork is how we consistently find experts who deliver on highly technical, complex projects. We want the best talent available, no matter where they are located. A large percentage of the freelancers we hire are referrals from freelancers we first met on Upwork. Upwork helped us build a community of incredible talent, which means we now spend even less time recruiting than before.

The Workplace Depot
The Workplace Depot, a U.K.-based e-commerce industrial supplies company with 20,000+ products, needed high-quality artwork for every stage of the product life cycle. Hiring full-time employees was difficult, and agencies were too costly. The team needed a scalable way to produce diverse creative assets without slowing product timelines. They built a core freelance team distributed across multiple regions to cover specialized creative needs. The team included specialists in 3D animation, email marketing, user manuals, packaging design, and graphic design. Time zone differences were used to enable 24-hour productivity cycles. The approach reduced spend compared with agencies while enabling rapid output. Hundreds of videos were created within months, along with hundreds of packaging designs. The distributed team model supported ongoing content production across the product life cycle.

Omic OS
Omic OS needed specialists who combined deep biological knowledge with modern AI expertise, and those profiles were rarely available locally. The team also needed to keep recruiting overhead low to stay focused on core priorities. With a lean 15-person organization, they had to extend capabilities without adding full-time headcount. They built a global network of experts to fill critical gaps quickly. The team hired a clinical geneticist from Scotland and a systems engineer in Vietnam to manage their HPC cluster. They also used AI matching tools to identify suitable specialists. This approach helped them scale expertise on demand while keeping the core team lean. They found matches within days instead of months and hired in less than a week. The network expanded to cover 20+ specialized skills as needed. A freelancer ultimately became Chief Scientific Officer. This enabled the 15-person team to operate with the capabilities of a much larger organization.

Microsoft
Microsoft needed to increase freelancer use for PowerPoint template design while maintaining consistent quality. The team started with smaller efforts that refreshed existing templates. As needs grew, the scope expanded and required more structured day-to-day coordination. They ran an initial pilot focused on refreshing existing templates and then expanded into designing new templates and graphics. The team built a structured talent pool that included a design consultant and a project manager to manage daily activities, track milestones, and review deliverables. They also created briefs with clear guidelines to help standardize expectations as work ramped up. The pilot scaled from template refresh work into new template and graphics design. A structured talent pool and written briefs supported consistent deliverables as more work was added. Collaboration across the effort was supported using SharePoint, Teams, and Power BI.

Liquid Screen Design
Liquid Screen Design, a creative swag company that designed custom campaigns, needed highly skilled designers who could deliver quality work quickly. Traditional agencies had not consistently delivered quality talent within budget. The team faced pressure to scale support beyond design while maintaining quality and speed. They built a high-performing global freelance team across 3 countries that supported inside sales, support, order operations, design, and analytics. They implemented custom job post questions to filter AI responses and conducted video interviews to evaluate fit. They also used inclusive team-building practices that treated freelancers as valued team members. They supported 7+ departments with freelance specialists. They achieved 20% year-over-year steady productivity growth. They maintained 7+ years of strong freelance partnerships, with their oldest relationship dating back to 2018.




Performance across Human Cloud, as measured by company interest, kudos, and business case success.



Specialized areas the solution focuses on. The best solutions specialize in niches across skillsets, functions, industries, regions, and more.
General category of the solution.
Created in 2015 through merger of Elance and oDesk, becoming the world's largest freelancing platform with 18 million registered freelancers and 5 million clients. Publicly traded company (NASDAQ: UPWK) facilitating over $3.8 billion in gross services volume annually across 8,000+ skills. Serves everyone from one-person startups to 30% of Fortune 500 companies including Microsoft, Airbnb, Bissell, and GE. Features AI-powered talent matching, work marketplace with hourly and fixed-price contracts, and enterprise solutions with dedicated account management. Known for comprehensive platform including time tracking, milestone payments, talent badges, and Upwork Business Plus offering pre-vetted top 1% of talent.
Transaction Fee: $5% Transaction Fee: $10%
An independent global marketing consultancy delivering outsized growth.




Human Cloud Verification ensures that the listed end customer is verified. It's used across kudos, customers, and business cases, and performed by Human Cloud. Think about it like a background check.


