Identity faced the monumental task of compliantly managing nearly 3,000 freelancers during high-profile global events like The Coronation of HM King Charles III and the first-ever global AI Safety Summit. Before adopting Worksuite, Identity relied on spreadsheets and disjointed systems, with onboarding taking up to three days per contractor and IR35 compliance spread across multiple tools. Worksuite transformed Identity's contractor management into a centralized command center. The platform streamlined IR35 screening, centralized all freelancer data and documents, and automated onboarding workflows. Identity onboarded 800 contractors for COP28 alone within weeks of winning the project. Onboarding time dropped from up to three days to as little as 20 minutes per contractor. The time saved from onboarding and classifying 2,000 contractors amounts to at least 8,000 hours saved — potentially up to 48,000 hours. Identity now has full compliance with local labor laws, secure centralized document storage, and API integrations that automate tasks like auto-provisioning email accounts.

The Motley Fool struggled with inefficient management of its extensive freelancer network across multiple departments. Processes varied by team, which made it difficult to manage freelancers consistently. The lack of centralized information limited coordination and oversight across the organization. The Motley Fool adopted a platform to centralize freelancer data across departments. The implementation automated key workflows to reduce manual effort. It also provided real-time visibility into the freelance workforce to improve oversight. The transformation delivered a measurable reduction in freelancer management costs. The Motley Fool reduced freelancer management costs by 30%. Compliance and transparency increased across all departments as processes became more standardized.

Jack Morton, an experiential branding agency, managed up to 600 freelancers using spreadsheets. This made onboarding time-consuming and heavily manual. Communication suffered due to bounced emails and outdated portfolios. They implemented automated workflows to replace spreadsheet-based sourcing and onboarding. The new approach streamlined how freelancers were collected, reviewed, and brought into the system. It also improved communications and kept freelancer information current. They saved 80 hours every week in a single office that had previously been spent sourcing and onboarding candidates manually. Over 18 months, they scaled from hundreds of freelancers to 2,000+ freelancers onboarded. This eliminated approximately 16,000 hours of administrative burden.

Media.Monks needed more visibility into its freelance talent pool and wanted to build stronger relationships with freelancers. The team lacked transparency into who was available and what capabilities existed across the pool. They also needed a better way to track and manage engagements to support consistent collaboration. They implemented a set of freelancer management tools to improve transparency and day-to-day operations. The solution enabled them to track talent more effectively and manage freelancer engagements in a more organized way. It also supported stronger working relationships by improving how the team engaged with contracted creatives. As a result, Media.Monks increased visibility into their talent pool. They improved freelancer engagement and strengthened relationships with freelancers. They also streamlined management processes to make freelancer operations easier to run.

Westchester Education Services managed a large, diverse pool of freelance talent and struggled to keep freelancer information organized. They needed better visibility into freelancer skill sets to support client-specific needs. They also required streamlined workflows and a compliant onboarding process. A platform was implemented to centralize and organize freelancer data. It supported skill- and experience-based talent assignment to better align freelancers with project requirements. Tagging and search capabilities were used to quickly locate and match freelancers, while maintaining compliant onboarding processes. As a result, workflows were simplified and freelancer data was better organized. The company improved the efficiency and compliance of freelancer onboarding. It also gained better visibility into freelancer skill sets, supporting diversity goals and more precise client-specific matching.

BetterUp needed to manage a growing network of freelance coaches while serving Fortune 500 clients. The expanding talent pool increased administrative burden across onboarding and ongoing relationship management. They also needed to uphold consistent compliance standards across their coaches. Without a more scalable approach, operations risked slowing as demand grew. They implemented a centralized freelancer management platform to streamline how coaches were brought onboard and managed. The solution automated key onboarding steps and supported ongoing freelancer relationship management. It also helped standardize compliance processes across the coach network. This created a more consistent operating model as the network expanded. As a result, BetterUp enhanced freelancer onboarding and engagement. Compliance management improved across the freelance coach talent pool. The organization also supported Fortune 500 clients with more scalable infrastructure. Overall operational efficiency increased while maintaining quality and consistency.