GigWorx launched in 2018 to match underemployed workers with local businesses needing flexible staffing, especially in seasonal markets. Early on, the company relied on manual, paper-based onboarding and struggled to get payroll set up smoothly. They stayed with QuickBooks longer than they wanted because other options did not feel like a clear improvement. Demos with several legacy payroll providers still left them with rigid implementations and an onboarding experience that did not fit gig workers. GigWorx switched to a payroll platform that prioritized fast, modern onboarding and W-2 payments with the ease usually associated with 1099 workflows. The support team helped them go live quickly after they backed out of another provider at the last minute. They used the platform to create an onboarding flow intended to take only minutes, reducing friction for workers who would not complete lengthy paperwork for short shifts. They also relied on responsive customer support to keep operations moving as they scaled into multiple cities. After the change, GigWorx reported onboarding that took about six minutes and became feasible to run payroll for 100+ people each week. Payroll shifted from a survival-mode operational burden to a manageable process that supported growth planning. The company also positioned itself to save additional time once an app integration was completed. Overall, the new approach improved operational efficiency while maintaining W-2 compliance for its workforce.

Sourced Craft Cocktails relied on a nationwide network of independent contractors to staff beverage sampling events across the U.S. When its previous payroll provider abruptly shut down, payroll continuity became an immediate risk. The existing process had already been tedious, requiring each contractor payment to be submitted individually. The company needed a replacement quickly to avoid disruption for its contractor workforce. Sourced implemented a new contractor payroll platform to replace the provider that had shut down. The transition was completed quickly, and the HR lead was able to run one large payroll while still segmenting payments by different parts of the business. The software was described as intuitive and easy to navigate, including clearer payment notes and simpler contractor access to tax documents. The provider’s customer support helped Sourced onboard at a fast pace and stabilize weekly payroll operations. Sourced successfully got payroll running again for roughly 2,000 independent contractors nationwide. The company moved from submitting payments individually to running one consolidated payroll with segmentation as needed. Contractor access to 1099s reduced inbound questions that previously created an email influx. Weekly payroll operations became smoother and more stress-free after the transition.