Rippling
Unified workforce platform combining HR IT and Finance apps on a single data platform
RipplingSolution Highlights
Performance
Anonymous
Anonymous • Support Operations Manager
The Decagon team commitment responsiveness and on-the-ground engineering support were crucial to the successful rollout of our AI agents. Chat deflection increased from 38% to over 50%.
Anonymous
Anonymous • HR Manager
Rippling effectively consolidates all the essential applications and tools into a single intuitive interface reducing the need to switch between multiple platforms.
Names Rippling HR Tool of Choice for All Accelerator Founders
Y Combinator
Y Combinator, the world famous startup accelerator, became a Rippling client and named it the HR tool of choice for all accelerator founders. Rippling now offers a special Founder Mode with discounted services for YC-funded companies, serving 15,000+ startups including Cursor, Clay, and Sierra.
- HR tool of choice for all YC founders
- 15,000+ startups served
- Special Founder Mode pricing
Companies Reduce HR/IT Headcount by 47%
Mid-Market Companies
Rippling customers with 500-1,000 employees need only 24 people in HR and IT departments, compared to non-Rippling customers who need 45 people in similar roles. This represents a 47% reduction in headcount requirements through unified platform automation.
- 47% reduction in HR/IT headcount
- 24 staff needed vs 45 without Rippling
- For companies with 500-1K employees
Increases Chat Deflection from 38% to 50%+
Rippling Support
Rippling implemented Decagon AI agents and increased chat deflection from 38% to over 50%. With tens of thousands of customers, the AI agents help amplify customer voices and provide faster support resolution across the platform.
- Chat deflection increased from 38% to 50%+
- Tens of thousands of customers supported
- Faster support resolution
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Features
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About Rippling
Rippling is a unified workforce management platform combining HR IT and Finance apps. Founded in 2016 by Parker Conrad (CEO) and Prasanna Sankar the company raised $1.85B total funding reaching $16.8B valuation in May 2025 Series G. Serves 20000+ customers including Y Combinator Cursor Clay and Sierra. G2 rating 4.8/5 with 10000+ reviews. Capterra 4.9/5 with 4100+ reviews. The platform enables companies with 500-1K employees to need only 24 HR/IT staff vs 45 without Rippling. YC named Rippling HR tool of choice for all accelerator founders.
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